Office Depot treats their customers like CRAP

Hello my blog readers. I wanted to share this with you. I for one am sick of the treatment I get at stores sometimes. I went to Office Depot near to, but still before, their closing time. I was greeted by a smiling manager, who, WHILE SMILING, locked the door in my face leaving me out in the snowy/crappy weather I braved to get to the store in the first place. I wrote this letter (below) to customer service. I don't think anyone will take this seriously besides me, but I will never be shopping at Office Depot again. If the manager did anything else but SMILE at me while he closed and locked the door I might forgive him, and the company, but his gesture was indicative of someone who was trying to be on a power-trip of some sort and got their jollies by leaving someone in the cold. Not the proper etiquette for someone representing an entire store if you ask me. Below is what I wrote.


Hello, I want to describe you you a store experience I had this evening, January 15th. It was for your store #2260 across from Vanderbilt University in Nashville, TN. I arrived at your store a bit late, at 8:58 PM according to the watch I have (which is tuned to the atomic clock, so I know it is correct). I was a bit late (but still within store hours) because it is snowing/raining outside and conditions are fairly bad on the road. Your store says it is open until 9. I get there and the manager opens the door to let a customer out. I try to get in, saying I know exactly what I need and it is only one item. The manager smiles, locks the door in my face and walks away. If I didn't REALLY need what I was getting do you think I would have driven there in this rainy/snowy weather??!! I am very disgusted at the treatment I received ESPECIALLY since the store was technically STILL SUPPOSED TO BE OPEN! I do have a blog, and will be posting my experience on it for all to see. In this day and age of the internet, I would think you, as a large company would be more cognizant of the fact that EVERYONE has a voice and is able to use it. I will NEVER be shopping at Office Depot again. There are many options around for my office supplies and I will now be using them instead of you. Hopefully I can convince others of the same.

I hope you may see fit to train your employees in that if someone is coming to your store in snowy/rainy bad weather thy might REALLY need what they are coming for!! They should show some decency and let them in next time ESPECIALLY WHEN THE STORE IS STILL SUPPOSED TO BE OPEN!